Privacy Policy
This Privacy Policy describes how Denmas Batik (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or interact with our website denmasbatik.com (the “Site”), make a purchase, or otherwise engage with us (collectively, the “Services”).
By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. When we do, we will revise the “Last Updated” date and post the updated version on our Site.
2. Information We Collect and How We Use It
A. Information You Provide Directly
When you interact with our Services, we may collect personal information such as:
Name, email address, phone number, billing and shipping addresses.
Order details and payment confirmation.
Account details (username, password, etc.).
Communications and customer support messages.
Wishlist or cart activity.
You can choose not to provide certain information, but doing so may affect your ability to use certain features of the Site.
B. Information Collected Automatically (Cookies & Tracking)
We may use cookies and similar technologies to collect usage data, including:
IP address, browser type, and device information.
Pages viewed, links clicked, and time spent on the Site.
This data helps us understand usage patterns and improve the performance and personalization of our Site.
C. Information from Third Parties
We may receive your information from:
Payment processors to fulfill your orders.
Plugins or extensions used on WordPress (e.g., analytics tools or email marketing tools).
All such information will be treated in accordance with this Privacy Policy.
3. How We Use Your Personal Information
We use your personal information for purposes including:
Order Fulfillment: Processing transactions, shipping items, and handling returns.
Customer Support: Responding to inquiries and resolving issues.
Marketing & Promotions: Sending emails or notifications about products and offers (you can opt out).
Security & Fraud Prevention: Ensuring account safety and detecting suspicious activity.
Service Improvements: Enhancing the functionality and content of our Site.
4. Cookies
We use cookies to:
Improve your browsing experience.
Understand how users interact with our website.
Personalize content and advertisements.
You can manage or disable cookies through your browser settings. Please note, some features may not function properly without cookies.
5. How We Share Your Information
We may disclose your information to:
Service Providers: Such as payment gateways, shipping partners, and IT support providers.
Legal Authorities: If required to comply with the law, legal processes, or enforce our rights.
Business Transfers: In case of a sale, merger, or acquisition.
With Your Consent: When you authorize us to share your information.
We do not sell or rent your personal information to third parties.
6. User-Generated Content
If you submit reviews or other content to public areas of our Site, this content may be visible to other users. Please avoid sharing sensitive or personal data publicly.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any information.
8. Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect information from minors. If you believe we have collected data from a child, please contact us so we can delete it.
9. Security & Retention
While we use reasonable measures to protect your information, no system is completely secure. Please take steps to safeguard your data (e.g., protect your passwords).
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, operational, and business needs.
10. Your Rights
Depending on your location, you may have rights including:
Access: Request a copy of the personal data we hold about you.
Correction: Request updates to inaccurate or incomplete data.
Deletion: Request removal of your personal data.
Data Portability: Request transfer of your data to another service.
Withdraw Consent: Where applicable, withdraw consent at any time.
Opt-Out: Unsubscribe from promotional emails (via the link in emails).
To exercise any of your rights, contact us using the information below.
11. International Transfers
If you are accessing our Site from outside Indonesia, be aware your data may be transferred to, stored, or processed in countries where data protection laws may differ. By using our Services, you consent to such transfers.
12. Complaints
If you have concerns about how we handle your personal information, please contact us. If unsatisfied with our response, you may lodge a complaint with your local data protection authority, if applicable.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Denmas Batik
Email: info@denmasbatik.com
Address: Bukit Rhema, Magelang, Jawa Tengah, Indonesia
Loket Gereja Ayam, Kecamatan Borobudur, Kabupaten Magelang, Jawa Tengah 56553, Indonesia